This page aims to answer all kinds of questions that you may have about a stay with us. There is no particular order – please scroll down to find what may interest you.
WHAT IS THERE TO DO IN THE AREA?
Please click here to find out what activities, beaches, shopping, walking, and sights there are to see near Molino.
DO YOU HAVE NEWSPAPERS?
We receive “Sur de Málaga” on weekdays and this is left in the bar area. If you would like us to purchase any Spanish newspaper for your personal use, we will do our best to obtain the paper for you. English newspapers are available in Ronda the same day of publication from late morning. We order a copy of “The Daily Telegraph” and “The Times” (International Edition) for general use and leave them in the bar area. If you would like your own copy we can order them for you from Monday to Friday and they will arrive at approximately 2pm The Herald Tribune and The Financial Times are also available upon request. Please order newspapers by 10pm the night before they are required.
WHEN ARE THE LOCAL CHURCH SERVICES?
In the village of Benaoján, mass is generally held each Sunday at 11am and in Montejaque at 12.30. In Ronda mass is celebrated in the afternoons on weekdays.
IS THERE A LOCAL SHOP?
In walking distance of the hotel is a very small corner shop which stocks food, drinks, shampoo, nappies and such items. In Benaoján there are bars, supermarkets, a bank, a post office, a chemist and a tobacconist where they also sell stamps. A fuller range of shops is available in Ronda. As a general rule shops open from 10am till 2pm and from 5pm till 9pm.
WHERE ARE THE NEAREST HIPERMARKETS AND SUPERMARKETS?
In Ronda there are stores of the Supersol and Mercadona chains open from 10 until 9 from Monday to Saturday. Super Sol is to be found in the Industrial Estate (Poligono Industrial) of Ronda. The Mercadonas (which have a little more variety and are better value with well-trained staff) are situated in the Avenida de Málaga and next to the railway line. Our receptionists can give you more specific directions once you arrive.
WHERE IS GOOD FOR CLOTHES SHOPPING?
For more information on Shopping, please click here.
WHERE CAN I SEE FLAMENCO?
Authentic flamenco is a spontaneous outpouring of emotion which cannot be timetabled or planned and so is unlikely to be experienced by the casual visitor. However there is a regular flamenco display in the Lara museum of Ronda on Thursdays, Fridays and Saturdays at 10pm. Reservation is essential. Reports have been very positive.
WHICH BEACHES CAN YOU RECOMMEND?
To find out more about beaches near Molino, please click here.
WHERE CAN I PLAY GOLF?
The nearest courses are on the Costa del Sol, approximately one hour away. We can offer preferential rates on either of the courses at Atalaya Park for pre-booked reservations. In low season, from May onwards, 18 holes will cost approximately 50 euros. In high season, from mid September, the cost is approximately 80 euros. Valderrama is of course recommended, albeit at a cost of 300 euros per 18 holes.
WHAT IS YOUR SMOKING POLICY?
In accordance with the latest changes to Spanish law, no smoking is allowed inside throughout the hotel. We ask guests not to smoke in their rooms but to use the terrace of their rooms if they wish to smoke. We appreciate your co-operation.
DO YOU OFFER SERVICE TO ROOM TERRACES?
Except at breakfast, we regret that we are unable to provide terrace or room service, but you are of course very welcome to take drinks and meals to your terrace or room. Please return crockery and glasses to the bar.
DO YOU HAVE TELEPHONES?
There are public telephones opposite the station and in the village square.
The price of a unit is approximately 0,05 € from the telephone in your room which means that it is cheaper to use these telephones than mobiles – these costs will simply be added to your final bill. We would ask you to be considerate towards your fellow guests if you are using a mobile telephone.
WHAT IS THE HEALTH CARE LIKE?
There is a health centre in the main village which is open 24 hours to complement the main hospital in Ronda. In our experience the service they offer is exceptionally good. The paediatrician visits on Monday and Thursday. The nearest dental clinic is in Ronda. Visits to the health centre are free if you have the E-111 form or equivalent. Without this form, appointments are charged from 45,00 € and visits to emergency cost from 110,00 € aprox. Your travel insurance should cover this cost but you must pay the health centre in cash at the time of your visit. The chemist (farmacia) in the village is open Monday to Friday from 9.30am to 2pm and from 5pm to 8pm. Emergency chemists are always open in Ronda. We will of course do all we can to help should the need arise.
IS INTERNET ACCESS AVAILABLE?
Free Wi-Fi is available throughout the hotel. There is a computer you can use in reception should you need to use one but don’t have your own.
WHAT ABOUT POSTAL SERVICES?
Stamps for all EEC countries cost 0,72 € for a normal letter or postcard and costs vary for the rest of the world; we have a stock of stamps at reception as well as a postbox. The postman collects from reception late morning each weekday.
IS THE SWIMMING POOL WARM?
We are happy to say that our pool is heated by solar panels and a heat pump. In the warmer months the pool opens from 9am until sundown. On cooler days, the pool has a cover so opens at the same time but, if it isn’t, please ask reception. Please do not remove the cover yourself.
DO YOU HAVE A LAUNDRY SERVICE?
We are pleased to offer an efficient laundry service. You can choose between two forms of service:
- By machine load: we charge 15 euros for a reasonable amount of clothes that can be put in the same machine at the same temperature.
- By article: for smaller amounts of laundry.
There are also two time limits, in case you need your washing done in under 24 hours. There will be a form in your room outlining the prices. Please then complete the form and hand it in to Reception along with your clothes. Dry cleaning can also be arranged if required.
IS IRONING POSSIBLE?
Ironing is charged separately at 7,50 euros per half hour. If you prefer to iron your clothes yourself this is possible: in our courtesy room there are an iron and a board to be used without charge by our guests. Please ask for availability at reception.
WHAT ABOUT SECURITY?
We have security cameras to monitor our public areas. Although we have rarely had any problems with articles going missing, for insurance reasons we ask you to lock your room (doors and windows ) when you go out. Any especially valuable items should be deposited at reception for even safer keeping. We will be pleased to detail the terms of the insurance policy we have taken out for the benefit of our guests if this is of concern to you. You can use the safe in your room without charge. Please ask for the key at reception.
WHEN IS CHECK OUT AND CHECK IN?
Please, vacate your room by 12.00 noon on the day of departure. We aim to have your room available from as near to 12 noon as possible.
CAN I STAY IN THE HOTEL AND GROUNDS AFTER CHECK OUT?
Of course. We have a courtesy room (equipped with a shower) available for people who wish to stay at the hotel after the 12 noon check out. Please consult the reception staff if you are interested in using this facility, which is allocated on a first come, first served basis.
HOW DO I PAY MY ACCOUNT?
Most people pay for drinks, lunches etc at the end of their stay. Your account is updated at the end of each day and is always available for your inspection. We can accept payment in euros or sterling. Cash as well as Visa and Access credit cards are welcome. We are unable to accept American Express or Diner’s cards.
IS SERVICE INCLUDED IN YOUR CHARGES?
Service is included in all charges at Molino. However, many guests feel that the service is exceptional and wish to leave a gratuity. All tips are shared by all the staff and may be handed to any member of the staff or left in your room when you leave.
Anything we’ve forgotten? Call us on (+34) 952 167 151 or e-mail us on firstname.lastname@example.org